FAQ'S Mr. Sharpe Knife Exchange Program
- Mr. Sharpe Knives & Sharpening
- Aug 4
- 1 min read
Q: Do I own the knives once I join the program?
A: Yes. You purchase the knives up front, and they are yours to keep.
Q: What happens if a knife goes missing or wears out?
A: We offer discounted replacement pricing depending on your tier.
Q: Can I upgrade or customize my knife set later?
A: Yes. Let us know and we’ll work with you to tailor your kit.
Q: How long is a typical service appointment?
A: Most swaps take less than 20 minutes — we’re in and out quickly.
Q: Is there a cancellation policy?
A: You can cancel anytime with 14 days' notice. For long-term agreements, early cancellation may void free service offers.
Q: What knives do you use in the program?
A: We use Columbia Cutlery knives — they're durable, high-performance, and available in a wide variety of styles to suit your kitchen's needs.
Q: How do you prefer to be paid?
A: We accept checks or online payments via our Wave accounting platform.
Q: What are your payment terms?
A: Our standard is Net 30. Invoices not paid within 60 days may be subject to a late payment fee.
Q: Do you sharpen other equipment?
A: Yes! We regularly sharpen mandolins, Robo Coupe blades, and deli slicers. These are billed according to our commercial pricing list.
Looking for a reliable knife exchange program in Los Angeles, San Diego, or Orange County? Mr. Sharpe provides premium knife leasing and commercial sharpening for top restaurants and kitchens across Southern California.
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